We want your Express
Lanes travel to be
as smooth as
The 95 Express Lanes have introduced new traffic patterns, new rules and a new E-ZPass requirement. We know that the 95 Express Lanes are a major transition and we're here to help.
If you have a question about recent travel or receive a toll notice in the mail, contact us immediately. We are here to work with you.
To help you have a good experience, we have a First-Time Forgiveness program for all E-ZPass customers using the Express Lanes. This program seeks to aid E-ZPass customers who unknowingly have issues on the Express Lanes. It includes:
Get more details about the program.
If you have other questions or issues, this page will help direct you where to go for help.
Reach us by Phone:
Reach us by Email
Reach us by Mail
P.O. Box 23530
Alexandria, VA 22304
Using Express Lanes