Payments are down

Recently received an invoice or missed a toll?

Payments are temporarily unavailable while we do some work under the hood. Not to worry — you can take care of unpaid trips soon and you won't have to pay any extra fees.

We'll be back up and running by May 30th, 2024.

If you have unpaid invoices due between May 16th to May 30th, your new due date has been extended to June 20th. Head back here on May 30th, 2024, to take of care of any invoices then.

We are here to help. Check out our FAQs below for more information.

Missed tolls

What should I do to take care of missed tolls so I don’t get an invoice?

Give us a call on May 30th, 2024, and we can help you take care of any missed tolls for trips between May 16th and May 30th. 

Invoices

I have invoices due before May 30th, 2024, how does this impact me?

You'll have more time to pay because your due date is extended. All customers with unpaid invoices due between May 16th and May 30th will have until June 20th to pay.

Can I dispute trips on my invoice or nominate another driver?

Anything else

Can I talk to someone to verify this?

Of course, call us at 855-495-9777.

Why are payments and unpaid travel lookups not working right now?

What if I register a new unpaid trip before May 30th, 2024?

I won’t be available to make the payment when the option becomes available again – what should I do?

I wanted to sign up for email alerts about future missed tolls, but I don’t see that option?

I was already signed up for missed toll email alerts – will I get one if I register an unpaid trip before May 30th, 2024?