If you took an unpaid trip on the Express Lanes, you can avoid a toll invoice by paying your toll here through the Missed a Toll process.
In order to avoid a toll notice, you need to pay your toll and the small fee ($1.50 per trip) before we mail you a toll invoice. Your toll amount will usually be available for payment within 48 hours of your trip and in order to avoid the toll invoice, you must pay via Missed a Toll within 5 days of your first trip without an E-ZPass.
If it has been 5 days since your first trip without an E-ZPass, but you haven't received your toll invoice via mail, you can call (855) 495-9777 to pay your toll and a small fee. If you have received a toll invoice, you should contact us to see if you qualify for first-time fee forgiveness or you can pay the invoice here. You are also not required to do so in writing. Please call our customer service at (855) 495-9777 if you would prefer to speak to a customer service representative.
Find your trip(s):
Leave your license plate and email address below and we'll notify you if we are not able to collect a toll for your trips in the future. Within a few days of an unpaid trip, you will receive an email with an option to pay your toll and a small $1.50 fee. You will have 5 days from the date of the email to make payment before an invoice is created. If you want to opt out of existing alerts, submit your information and click Opt out. Then follow the directions in the confirmation email.
To add additional license plates, re-enter your email address and the new plate information.
E-ZPass customer? Sign up for low balance account alerts with the E-ZPass agency that issued your account to help avoid future toll invoices. To learn more information about how to sign up for E-ZPass account alerts, contact or visit the website of the E-ZPass agency that issued your E-ZPass account.